Our release of information service shines because of our highly-trained field personnel who can perform services covering the entire ROI spectrum, including: answering phones, desk staffing, data entry, opening mail, chart assembly, pulling, re-filing, scanning and more.

What makes our release of information service stand out from the competition is our commitment to providing locally managed, fully staffed offices wherever we do business. This gives you direct access to a local Secure Health manager who is hands-on with your requests every day, and who directly supervises the Secure Health representative assigned to your facility.

Our staff scans your paper documents and/or captures your existing electronic documents for release. Each document we release first passes through our 4 Quality Control Checks to ensure confidentiality and HIPAA compliance. All documents are mailed from our local office – not from a processing center in another state! And we guarantee next-business-day turnaround on all records we release.

Are you looking for the most robust request tracking and reporting software available--free? PRISM ROI meets your specifications! We're justly proud of PRISM ROI, for it offers an excellent array of reports to give you the data you need -including audit trails and HIPAA-compliant Disclosure Reports. PRISM ROI provides you with real-time, online tracking capabilities, including access to our Customer Relations module, where you'll get up-to-the-minute real-time information on the exact status of requests for records. And PRISM ROI is free with our release of information service!